What to Expect

  • Thank you for choosing SSM Health Physical Therapy.

    Are you are getting ready to begin your care at one of our local centers? The following information will guide you through your first visit and introduce you to the physical rehabilitation process. Here's what to expect.

    Prior to Initial Visit

    Prescription for treatment

    Most patients come to us with a prescription for physical therapy that was issued by their physician. This prescription is similar in form to what you take to the drugstore for medicine -- and includes recommendations for treatment.

    Find a Center Near Your

    User our center locator to locate a center convenient to your work or home. Call the center of choice to schedule your initial evaluation.

    Insurance Verification

    When you call to schedule your first appointment, we'll ask you for your insurance information. Then, as a courtesy, we will call your insurance company to verify your benefit coverage and we'll review this information with you before you begin your first visit.

    Initial Evaluation

    What to Wear

    We usually recommend that patients wear looser-fitting exercise clothing and sneakers for maximum comfort.

    Patient Registration Forms

    Please arrive 10-15 minutes early to allow time to complete your new patient registration forms. When you arrive at the center, the patient service specialist will greet you and review the forms. The specialist will schedule all of your appointments and collect your co-payment (if applicable) at each visit.

    Meet the Therapist

    You will meet with a physical or occupational/hand therapist who will evaluate your injury or condition, discuss your goals and specific needs and develop an individualized treatment plan.

    Next Steps

    The length of your treatment plan and frequency of visits is based on your specific injury/condition, the physician prescription, your insurance plan and the therapist’s recommended treatment plan.

    Regularly Scheduled Appointments

    • At each visit, you will work with a member of our clinical team, who will instruct and supervise your care. As you reach specific treatment goals, you will progress to new levels, treatments and exercises.
    • At the end of each visit, your therapist will answer any questions you may have.
    • Most likely, you will have more than one therapy appointment a week. While this may present a temporary interruption to your schedule, your long-term gains will offset any inconvenience.

    Home Exercise Programs

    You may be provided with a home exercise program that complements your plan of care. The home program is an important part of the healing process and will assist you in achieving your goals.


    Your therapist will maintain regular contact with your doctor, surgeon and/or case manager to ensure timely updates on your progress.

    Patient Information Forms

    Please complete, print and bring with you on your first appointment:

    Important information for your review (information will be discussed on your first appointment):